Pump and Filter Systems

In our shop you will find the right pump or the right filter for your pond and watercourse systems.

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Fish Medicine

Your Koi sometimes have colds - We have the matching medicine cabinet for your favorites.

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Right of rescission

REVOCATION

Right to cancel
You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.

To exercise the right to cancel, you must inform us (Japankoi, Perleberger Str. 150, 19322 Wittenberge, info@japankoi.net Telefon: 03877/954820 ) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancel before the cancellation period has expired.

Effects of cancellation
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

End of cancellation policy

General information

1.Please avoid damage and contamination of the product . Send the goods if possible in their original packaging with all accessories and with all packaging components to us. Use a protective outer packaging. If you do not have the original packaging, please provide a suitable package for adequate protection against transportation damage .

2. Send the goods if possible not carriage forward to us. We will reimburse you also like to request the postage in advance , if they are not to be borne by you .

3. Please note that the above paragraphs 1-2 is not a prerequisite for the effective exercise of the right.

Return costs when exercising the right of withdrawal
Exercise your legal right of cancellation ( see cancellation policy ), you have to pay the regular costs of the return.

Model instructions on cancellation
(If you want to cancel the contract, please fill out the form below and send it back to us)

– To Japankoi, Perleberger Str. 150, 19322 Wittenberge , info@japankoi.net

— I / We[*] hereby give notice that I /We[*] cancel my/our [*] contract of sale of the following goods [*]/for the supply of the following service[*]

— Ordered on [*] / re-ceived on [*]

— Name of consumer(s

— Address of consumer(s)

— Signature of consumer(s) (only if this for is notified on paper)

— Date

[*] Delete as appropriate
Japankoi.net - Aquaristik, Teichbedarf und Terraristik - Why is it safe to buy from this shop? This video explains it!