Privacy Policy

Privacy Policy

Responsible for data processing is:
Maik Holzhauer
Perleberger Strasse 150
19322
Wittenberge
info@japankoi.net

We appreciate your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. Access Data and Hosting

You can visit our websites without giving any personal information. Each time a web page is called, the web server merely automatically stores a so-called server log file, which is e.g. contains the name of the requested file, your IP address, the date and time of the retrieval, the amount of data transferred and the requesting provider (access data) and documents the retrieval.

This access data is used solely for the purpose of ensuring trouble-free operation of the Page as well as the improvement of our offer evaluated. In accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO the preservation of our legitimate interests, which predominate in the context of a weighing up of interests, in a correct presentation of our offer. All access data will be deleted no later than seven days after the end of your page visit.

Third Party Hosting Services
Within the scope of a processing on our behalf, a third party service provider will provide hosting services and services to us for the presentation of the website. This serves to safeguard our legitimate interests, which are predominantly justified in the interests of weighing up our interests, in order to correctly present our offer. All data collected as part of the use of this website or in the forms provided in the online shop as described below will be processed on its servers. Processing on other servers will only take place in the framework described here.

This service provider is located within a country of the European Union or the European Economic Area.

2 , Data collection and use for contract processing, contacting us

We collect personal data if you voluntarily provide it to us as part of your order or when contacting us (for example, by contact form or e-mail). Obligatory fields are marked as such, since in these cases we need the data for contract processing or to process your contact and you can not send the order or the contact without their specification. The data collected is shown in the respective input forms. We use the data communicated by you in accordance with Art. 6 para. 1 sentence 1 lit. b DSGVO for contract handling and processing of your inquiries. Insofar as you consent to this pursuant to Art. 6 para. 1 sentence 1 lit. If you have issued a DSGVO by choosing to open a customer account, we will use your data for the purposes of customer account opening. After completion of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the tax and commercial retention periods, unless you have expressly consented to a further use of your data or we reserve the right to further data use, the is legally permitted and about which we inform you in this statement. The deletion of your customer account is possible at any time and can be done either by a message to the contact option described below or via a designated function in the customer account.

3. Data transfer

For fulfillment of the contract pursuant to Art. 6 para. 1 sentence 1 lit. b DSGVO, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the order process, we will forward the payment data collected to the payment institution responsible for the payment and any payment service providers commissioned by us to the selected payment service. In part, the selected payment service providers collect these data themselves, as long as you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies.

For order and contract processing, we also use an external merchandise management system. The data transfer or processing that takes place is based on order processing.

4. Use of data in payment processing
installment purchase

When selecting the payment method "installment purchase" and issuing the necessary data protection consent pursuant to Art. 6 para. 1 sentence 1 lit. a DSGVO personal data (first name, last name, address, email, telephone number, date of birth, IP address, gender) together with data required for the transaction processing (article, invoice amount, due dates, total amount, invoice number, taxes, currency, order date and time of order) For the purpose of processing this method of payment Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden is sent to us.
To verify the identity or creditworthiness of the customer, our partner queries and provides information to publicly accessible databases and credit reporting agencies by. The providers, for which information and, if necessary, creditworthiness information are obtained on the basis of mathematical-statistical procedures, as well as further details on the processing of your data after transmission to our partner Klarna Bank AB (publ), please refer to its privacy policy, which can be found here: https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy
The information we receive about the statistical probability of payment default is used by our partner Klarna Bank AB (publ) for a reasoned decision on justification , Execution or termination of the contractual relationship. You have the possibility to clarify your point of view by contacting our partner Klarna Bank AB (publ) and to challenge the decision.
The consent to the transfer of data in the order process can at any time, even without giving reasons, affect us the future will be revoked.

5. Integration of the Trusted Shops Trustbadge

In order to display our Trusted Shops seal of approval and any collected evaluations as well as the offer of Trusted Shops products for buyers after placing an order, the Trusted Shops Trust Badge is included on this website.

This serves the purpose of preserving our legitimate interest in optimal marketing, which is predominantly based on a balance of interests, by facilitating safe purchasing in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO. The Trustbadge and the services advertised with it are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne. The Trustbadge is provided as part of a order processing by a CDN provider (Content Delivery Network). Trusted Shops GmbH also uses service providers from the USA. An adequate level of data protection is ensured. For more information about the privacy of Trusted Shops GmbH, please see here.

In the When the Trustbadge is called, the web server automatically saves a so-called server log file, which also contains your IP address, date and time of the call, transferred data volume and the requesting provider (access data) and documents the call. Individual access data is stored for analysis of security issues in a security database. The logfiles will be automatically deleted no later than 90 days after creation.

Further personal data will be transferred to Trusted Shops GmbH if you decide to use Trusted Shops products after completing an order or if you are already registered for use to have. The contractual agreement between you and Trusted Shops applies. For this purpose, an automatic collection of personal data from the order data takes place. Whether you are already registered as a buyer for product use is automatically checked against a neutral parameter, the one-way, hashed e-mail address. The e-mail address will be converted into this hash value, which is not to be decrypted for Trusted Shops, prior to transmission. After checking for a match, the parameter is automatically deleted.

This is for the fulfillment of our and Trusted Shops' predominant legitimate interests in the provision of each coupled to the specific order buyer protection and the transactional valuation services acc. Art. 6 para. 1 sentence 1 lit. f DSGVO required. Further details, including the objection, can be found in the Trusted Shops Privacy Policy above and in the Trustbadge.

6. Cookies and web analytics

In order to make the visit of our website attractive and to allow the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in an optimized presentation of our offer in accordance with Art. 6 (1) sentence 1 lit. f DSGVO. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, ie after closing your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser the next time you visit it (persistent cookies). The duration of storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the Help menu of each browser, which explains how to change your cookie settings. These can be found for the respective browser under the following links:
Internet Explorer ™: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Safari ™: https://support.apple.com/en-us/guide/safari/sfri11471/12.0/mac/10.14
Chrome ™: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en
Firefox ™ https://support.mozilla.org/en/kb/cookies-release-and-reflect
Opera ™: https://help.opera.com/en/latest/web-preferences/#cookies

If you do not accept cookies, the functionality of our website may be limited.

Using Google (Universal) Analytics for Web Analytics
For website analysis, this website uses Google (Universal) Analytics. The Web analytics service is an offer of Google Ireland Limited, a company registered and operated under Irish law and located at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.com). This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in an optimized presentation of our offer in accordance with Art. 6 (1) sentence 1 lit. f DSGVO. Google (Universal) Analytics uses methods that allow you to analyze the use of the website, such as cookies. The automatically collected information about your use of this website is usually transmitted to a Google server in the USA and stored there. By activating IP anonymisation on this website, the IP address will be shortened prior to transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. The anonymized IP address provided by Google Analytics within the framework of Google Analytics will generally not be merged with other data provided by Google. After the convenience and end of the use of Google Analytics by us, the data collected in this context will be deleted.

As far as information on servers from Google in the US and transferred there, the American company Google LLC is under the EU -US-Privacy Shield certified. A recent certificate can be viewed here . As a result of this agreement between the US and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield.

You can prevent the collection of the data (including your IP address) generated by the cookie and related to your use of the website to Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link : https://tools.google.com/dlpage/gaoptout?hl=en

As an alternative to the browser plug-in, you can set an opt-out cookie to prevent Google Analytics from entering this website in the future. An opt-out cookie is stored on your device. If you delete your cookies, you must click the link again. To avoid detection by Universal Analytics across devices, you must opt-out on all systems you use. If you click here, the opt-out cookie will be set: Disable Google Analytics

Google reCAPTCHA
For the purpose of protecting against misuse of our web forms as well as before We use Spam as part of some forms on this website the Google reCAPTCHA service. Google reCAPTCHA is an offer made by Google Ireland Limited, a company registered and incorporated under Irish law and located at Gordon House, Barrow Street, Dublin 4, Ireland. (Www.google.de). By checking a manual entry, this service prevents automated software (so-called bots) from performing abusive activity on the site. In accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO the preservation of our legitimate interests in the protection of our website against misuse as well as a trouble-free presentation of our online presence.
Google reCAPTCHA uses methods such as JavaScript included in the website which allow an analysis of the use of the website by you, such as cookies. The automatically collected information about your use of this website, including your IP address, is usually transmitted to and stored by Google on servers in the United States. In addition, other cookies stored by Google services in your browser are evaluated by Google reCAPTCHA.
A readout or storage of personal data from the input fields of the respective form does not take place.
As far as information is transmitted to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A recent certificate can be viewed here . Based on this agreement between the US and the European Commission, the latter has established an appropriate level of privacy for companies certified under the Privacy Shield.
You may collect the data generated by the JavaScript or cookie that relates to your use of the website (including your IP address) to Google as well as the processing of this data by Google, by blocking the execution of Java scripts or the setting of cookies in your browser settings. Please note that this may limit the functionality of our web site for your use.
For more information on Google's privacy policy, please see here.

Our online presence on Facebook
Our presence on social networks and platforms facilitates better, more active communication with our customers and prospects. We will inform you about our products and special promotions.
When visiting our online presence in social media, your data may be automatically collected and stored for marketing research and promotional purposes. From these data so-called usage profiles are created using pseudonyms. These may be used to e.g. Place advertisements inside and outside the platforms that are allegedly in line with your interests. For this purpose, cookies are usually used on your device. These cookies store visitor behavior and the interests of users. This is gem. Art. 6 para. 1 lit. f. DSGVO the preservation of our legitimate interest in optimizing the representation of our offer and effective communication with customers and interested parties. If you are asked by the respective social media platform operators for consent (consent) to the data processing, e.g. with the help of a checkbox, the legal basis for data processing is Art. 6 para. 1 lit. a GDPR.
As far as the aforementioned social media platforms are headquartered in the US, the following applies: For the US, a decision on appropriateness of the European Commission is available. This goes back to the EU-US Privacy Shield. An up-to-date certificate for each company can be viewed here .
Detailed information about processing and using the Data from the providers on their pages as well as a contact option and your rights in this regard and settings options for the protection of your privacy, in particular opt-out options, please refer to the privacy policy of the provider linked below. If you still need help, feel free to contact us.
Facebook: https://www.facebook.com/about/privacy/

The data processing is based on an agreement between jointly responsible persons according to Art. 26 GDPR, which you can see here:
https://www.facebook.com/legal/terms/page_controller_addendum
Contradiction (Opt Out):
Facebook: https://www.facebook.com/settings?tab=ads

7. Sending review reminders via email

Feedback reminder by Trusted Shops
If you give us your express consent in accordance with Art. 6 para. 1 p. 1 lit. If you have issued a DSGVO, we will forward your e-mail address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne (www.trustedshops.de), so that they will send you a reminder by e-mail.

This consent can be withdrawn at any time by sending a message to the contact option described below or directly to Trusted Shops.

8. Contact options and your rights

You have the following rights as the person concerned:

  • in accordance with Art. 15 GDPR the right to provide information about the information processed by us to demand personal data;
  • in accordance with Art. 16 GDPR the right to demand without delay the correction of incorrect or completion of your personal data stored with us;
  • in accordance with Art. 17 GDPR the right to to request the deletion of your personal data stored with us, as far as not the further processing

    to the exercise of the right of free expression and information,

    to fulfill a legal obligation,
    - for reasons of the public interest or
    - for the assertion, exercise or defense of legal claims
    is required;
  • in accordance with Art. 18 GDPR the right to demand the restriction of the processing of your personal data, as far as: - the accuracy of the data is disputed by you,
    - the processing is unlawful , But you reject their deletion;
    - we no longer need the data, but you need them for the assertion, exercise or defense of legal claims or
    - you have objected to the processing in accordance with Art. 21 GDPR;
  • in accordance with Art. 20 DSGVO the right to receive your personal data provided to us in a structured, common and machine-readable format or to request the transfer to another person responsible;
  • in accordance with Art 77 DSGVO the right to complain to a supervisory authority. In general, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters.

For questions on the collection, processing or use of your personal data, in the case of information, correction, restriction or Deletion of data as well as revocation of given consent or objection to a certain use of data, please contact us directly via the contact details in our imprint.

 

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In the context of a weighing up of interests, the processing of predominantly legitimate interests of personal data as explained above, you can object to this processing with effect for the future. If the processing is for the purpose of direct marketing, you can exercise this right at any time as described above. Insofar as the processing is for other purposes, you have a right of objection only if there are reasons that arise from your particular situation.

After exercising your right of objection, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing is for the purposes of asserting, exercising or defending legal claims.

This does not apply if the processing for direct marketing purposes. Then we will not process your personal data for this purpose. *************************************** ***********************************